Question 1

How long does the candle burn?

Accepted Answer

The lanterns burn from 1 to 5 hours depending on the model and variation: Small – 1 hour, Classic – 1 hour, Large – 2.5 hours with double wicks and up to 5 hours with a single wick.The duration may vary depending on weather conditions, wind, and the presence of waves. The lanterns tend to last longer in calm waters.

Question 2

Can I choose the color of the lanterns?

Accepted Answer

Yes, you can customize your order by choosing your colors. 
You can select a single color or a combination of colors. 
Just specify your preferences when ordering.

Question 3

Are Aqualumi floating lanterns biodegradable?

Accepted Answer

The Aqualumi floating lanterns are designed to be environmentally friendly and biodegradable.

They are made from natural and non-toxic materials such as rice paper.
These materials naturally break down in the water and are safe for the environment. 
Aqualumi floating lanterns completely disintegrate and leave no harmful residue. This helps preserve the beauty of the surroundings while minimizing the impact on the aquatic ecosystem.

Rice flour is one of the main ingredients used in the feed for fish and shrimp in aquaculture.

Rice paper cups naturally degrade in the aquatic environment.
The dyes used for the cups are food-grade dyes.
The wax used is natural soy wax.
The candle wick is made of cotton, and the small cup for the candle is made of rice paper.
The wick stud is made of starch paste.

After burning out the lantern will gradually sink and will be degraded.

Question 4

What is the delivery time for my order?

Accepted Answer

The manufacturing and preparation time for an order is approximately 3 days.

The shipping time depends on your location.

Standard Delivery: 
For France: 3 business days 
For Europe: 4 to 10 business days
 For the United States: 8 to 15 business days
 For Australia: 10 to 15 business days

If needed ...
Express Delivery via FedEx/DHL: 
For Europe: 2 to 3 business days 
For the United States: 4 to 5 business days 
For Australia: 5 to 7 business days

When your order is shipped, you will receive a tracking number

Question 5

How to successfully launch lanterns onto the water

Accepted Answer

To have a beautiful lantern walse on the water, it is important to properly prepare for their launch.

We recommend that you carefully search for a location in advance during daylight hours. This way, you will safely access the water's edge at dusk.

To achieve an even more poetic effect, we recommend placing them in the water at dusk, which will enhance the color variations created by their lights.

Please note that the direction of the evening wind may be different on a beach or a lake in the evening. Ensure that the wind carries the lanterns offshore.

This way, you will have even more pleasure watching them drift away.

Question 6

Can I have some inscription or message printed on the boxes?

Accepted Answer

Yes, this is possible for orders from 6 boxes.

I can print the text of your choice on the boxes. Just send it to me when you order. 
This text can be a sentence, dates, or any other information you want.
For weddings, you can choose white boxes specially dedicated to this event.

I remain of course at your disposal to help you prepare your order according to your preferences.

Question 7

Can I purchase these lanterns on ETSY?

Accepted Answer

Yes, this is possible, but selling on Etsy does not offer the same assortments and pricing due to additional fees. Please also note that we offer you the option to purchase on this website with the same guarantees and choices as on Etsy.

FAQ